FREQUENTLY ASKED QUESTIONS

How can I be a member? What are the advantages of being member?

You can create a membership in the window that opens by clicking the "LOGIN" button in the upper right corner of the homepage.

As a member, you can be informed about prices and special offers. In addition, your membership will also facilitate the tracking processes of your purchases.

Can I do shopping without being member?

You cannot see the wholesale prices without being member. Also, ıf you cannot see the prices with your account please contact with us.

How can I give an order?

Your first step towards shopping with us is to register on our website. Simply use the following link and fill up the necessary fields to finalize the registration

Once registered, you can add items to your cart, proceed to address/ payment pages to complete your purchase online.

OR

After choosing the size range of the product you want to buy, you should contact with us by using these numbers and e-mail addresses;

E-Mail : wholesale@cabanishoes.com
WhatsApp & Telegram Contact : +90 534 504 26 19

If I have some questions about products and processes, how I can get answers?

You can contact with us for your all questions.

Information on our contact us page

When I give an wholesale order, how I will get my bulk purchase?

If you have an agreement with a shipping company, we can send your purchase to this company in İstanbul.

Also, we can deliver to every location in İstanbul for free.

If you have not any shipping agreement, we can arrange and get price offer for delivery. For all choices please contact with us.

Can I make changings on products?

We just can make changings on design of the models, if you make a purchase in huge amounts. For this section, please contact with us.

Can I buy less then a size range?

No, you should buy min. a size range for wholesale prices.

How Do You Ensure Product Quality and Identify Potential Defects?

At Cabani Shoes, we are committed to providing high-quality footwear to our customers. Each pair of shoes is crafted with attention to detail, and we meticulously inspect every item for material quality and craftsmanship.

Regarding quality control, every pair of shoes undergoes multiple inspections throughout the production process. During the final inspection, our team can provide videos or arrange a video call for you to directly oversee the inspection and packaging procedures. This way, we ensure that you receive only the best products from Cabani Shoes, free from any defects.

Can I Buy Shoes for Personal Use?

Currently, our shoes are primarily available for wholesale purchases by businesses. However, for retail purchases and to buy shoes for personal use, please visit our retail website at cabani.com.tr. There, you can explore our full range of men’s and women’s footwear, including casual shoes, boots, sandals, and more, all available for individual purchase.

Is My Payment Information Secure?

Ensuring the security of your payments and personal information is paramount to us at Cabani. We prioritize the protection of your data and utilize a range of robust safety measures to process payments securely and safeguard our customers' information.

Do I Need an Appointment to Visit the Showroom?

You don't need an appointment to visit us during our opening hours. For the best experience, we recommend contacting our Customer Service Team beforehand. This helps us prepare for your arrival and ensure a smooth visit. Our team is ready to help you explore our wide range of footwear and answer any questions you may have.

Can I Place an Order Online and Have It Picked Up from the Center?

Absolutely! You can place an order online through our website and choose to pick it up from our center. Simply mention in the notes section during the checkout process that you would like to pick up your order in person. Our team will prepare your order and notify you when it is ready for collection. This way, you can save on shipping costs and collect your order at your convenience.

Is There Parking Available at the Center?

Yes, we do! Cabani Shoes offers a large indoor parking area that is completely free for our visitors. You can conveniently park your vehicle and enjoy your visit to our showroom without worrying about parking fees or availability. We aim to provide a seamless and comfortable experience from the moment you arrive.

Is Creating an Account Free?

Yes, absolutely! Creating an account on our website is completely free. Simply register to access our wholesale prices and place orders.

I Can’t Login to My Account

If you are having trouble logging in, please double-check that your details are entered correctly. If you’re still experiencing difficulties, you can use the 'Forgot Password' link to reset your password. If the problem persists, please contact our Customer Service Team for further assistance.

How Do I Create an Account?

  1. Visit our registration page.
  2. Fill out the registration form and click 'Register.'
  3. Activate your account using the verification email sent to your inbox.

Need more help? Our Customer Service Team is always ready to assist you!

Will My Personal Information Be Shared with Other Companies?

  1. Visit our registration page.
  2. Fill out the registration form and click 'Register.'
  3. Activate your account using the verification email sent to your inbox.

Need more help? Our Customer Service Team is always ready to assist you!

Why Do You Require My Business Information?

As a wholesale footwear manufacturer, we operate as a B2B platform that serves established businesses. To provide you with the best experience and access to our wholesale services, we require verification documents to confirm your business status.

Do You Have a Catalog?

While we don’t offer a physical catalog, our website serves as a comprehensive online catalog where you can explore our extensive range of shoes, bags, and accessories. With a variety of products available for wholesale, you can easily browse through our latest collections, view detailed product information, and place orders directly through our user-friendly platform.

What Does Cabani Shoes Expect from Me in Return?

Just a smile! :)

The greatest reward for us is seeing our customers and their businesses thrive. Your success is our success, and we are here to support you every step of the way with high-quality products and exceptional service.